Your questions, answered
Grade II listed manor with 22-acre grounds
Ample, free on-site parking
Membership perks and community events
%201.36e0b5b0.png&w=3840&q=75&dpl=dpl_5N9Qtp5qTb9EBsZmLKxczEMsDhkn)
Events FAQs
Planning a perfect day or night out should be all about the excitement, not the uncertainty. We've gathered the questions we hear most often to help you plan your visit with ease.
Tickets and booking
Please call the office at 020 8462 1266 and our team will reserve your tickets or table. If you prefer, submit the enquiry form and we will call you back.
Yes – capacity limits apply to ticketed events. Popular dates may sell out quickly, so early booking is recommended.
Availability, exchanges and refunds vary by event. Please check the individual listing or call the office and we will advise.
Yes – for groups or special seating requests, please call and we will note your preferences.
Many dates are free to attend. Some paid events are also cheaper for members, and this is highlighted on the listing.
Who can attend
Most events are open to everyone! Some dates are members-only.
Families are welcome at many daytime and early evening events. Tribute nights and similar evening events that involve alcohol are 18+ only.
Please bring valid photo ID for 18+ events. If an event is age-restricted, the listing will say so.
Selected events include a member price. If you would like to enjoy a friendly club atmosphere and member benefits, please see our Membership page.
Seating and accessibility
For seated events, yes – you are added to our plan. Outdoor and standing events may not offer or guarantee seating, and this will be noted on the listing.
Yes – step-free routes are available to key rooms, with nearby accessible parking. If you have specific requirements, please contact us so we can advise on the best approach for your chosen room.
Please bring valid photo ID for 18+ events. If an event is age-restricted, the listing will say so.
Food, drink and making a night of it
Yes – pair your evening with food and drink. The Warren Bar and the Conservatory Café offer a range of dishes and drinks at set times. Selected events include pre-order or set menus.
Menus include vegetarian, vegan and gluten-free options. If you have an allergy or dietary requirement, please speak to our team in advance.
Yes – big matches and sports screenings run in the Bar for selected fixtures. Times are shared on listings and on enquiry.
Parking and travel
Yes – there is free on-site parking. Event listings will note any specific parking guidance for very busy dates.
We are in Hayes, near Bromley, with local train stations and bus routes nearby. You can find a maps link on our Contact page.
Yes – big matches and sports screenings run in the Bar for selected fixtures. Times are shared on listings and on enquiry.